Frequently Asked Questions

What is chiccavalier’s return policy?

1. What types of products does ChicCavalier offer?

ChicCavalier offers elegant, high-quality polo shirts for gentlemen, combining classic style with modern flair.

2. What materials do you use for your polos?

Our polos are made from premium cotton and other high-quality materials, ensuring comfort, durability, and timeless style.

3. How do I choose the right size?

We provide a detailed size guide on each product page. Please refer to this guide to find the size that best fits you.

4. How do I place an order?

  1. Select the product you wish to purchase.
  2. Choose the desired size and color.
  3. Click “Add to Cart”.
  4. Go to your cart and click “Proceed to Checkout”.
  5. Follow the instructions to complete your purchase.

5. What payment methods do you accept?

We accept payments via credit card (Visa, MasterCard, American Express) and PayPal.

6. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping fees and delivery times vary depending on your location.

7. How long will it take to receive my order?

Delivery times vary depending on your location:

  • France: 3-5 business days
  • Europe: 5-10 business days
  • International: 10-15 business days

8. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery on our website.

9. What is your return and exchange policy?

We accept returns and exchanges within 30 days of receiving your order, provided that the items are unworn, unwashed, and in their original condition with tags attached. Please contact our customer service to initiate a return or exchange.

10. How can I contact customer service?

You can contact us via our contact form on the website or by email at: [email protected]. We strive to respond to all inquiries within 24 hours.

11. Do you offer gift cards?

Yes, we offer electronic gift cards available for purchase on our website. They can be used to purchase any ChicCavalier product.

12. Do you have any promotions or discounts?

We regularly offer promotions and discounts. Subscribe to our newsletter and follow us on social media to stay informed about our special offers.